REPAIR & SERVICE CENTRE

Here at Music Gear Direct Nottingham we have experienced service engineers on site to repair, service and PAT (portable appliance test) every product, a requirement insisted upon by many venues and a must for your safety. Our engineers also regularly install sound and lighting systems in a multitude of locations including Clubs, Bars, Houses of Worship, Restaurants, Hotels, Schools and Leisure centres.

 

PAT (portable appliance test) RATES

£20.00 (minimum charge) up to first 10 items

£1.50 per item thereafter

Please call for special price for larger bulk testing (more than 50 items)

All prices include VAT

 

Music Gear Direct REPAIR TARIFF

Inspection Charge £50.00 per item* - 20% discount for items purchased from Music Gear Direct or if you are a Music Gear Direct ‘Club member’

Post inspection - you will receive an estimate to complete the repair where the fault could not be rectified during inspection.

*To be paid in advance  Items that are discontinued containing parts no longer available or items over 10 years old cannot be accepted. (All prices include VAT)


Music Gear Direct REPAIR TERMS

Parts required will be charged in addition to the labour cost. Special order parts may also incur a carriage charge.

Should you decide to go ahead with the repair 50% of the total estimated cost must be paid in advance before the repair is started and parts ordered.

Inspection and estimate fees in the event of the repair not going ahead are none refundable. Please note that the repair may not go ahead due to the decision of our engineers following their inspection.

Any item that has not been collected for more than 56 days after the Estimate to repair has been declined, or the repair is completed awaiting final payment, MGD reserve the right to dispose of the product as storage space is limited.

All repairs carry a 3 month (13 weeks) warranty from the date of completion (not collection) for the work undertaken and parts replaced. Any parts that are not replaced, subsequent different and unrelated faults are not covered by the warranty.